1.     We survived! At a time when many organisations were disappearing and downsizing, despite the loss of a major funding stream we found new ways to continue our services and projects.

2.     We expanded our work with communities, developing an informal learning programme ‘What makes a good place’ with the Skills Funding Agency to start in the new year, and working with Design Council Cabe, Locality and The Prince's Foundation to support communities in Coventry and Birmingham with neighbourhood planning.

3.     We involved hundreds of young people in discovering how much they can learn from the built environment around them and helped them explore careers in the built environment professions. We became an Arts Award Welcome Organisation able to support young people to achieve this award.

4.     We helped create a new masterplan for the Churchfields area of Kidderminster.  Over 100 people attended the consultation events with the community.  This work for Wyre Forest District Council pioneered a new way for MADE to provide flexible support to local authorities.

5.     We successfully introduced charging for Design Review with no reduction in take-up.  Many reviews were conducted in a positive spirit with excellent feedback from participants.  For the first time, a community organisation campaigned to have a scheme sent to MADE design review, with positive outcomes for all.

6.     We expanded our training offer providing one-day seminars in urban design, Building for Life and Manual for Streets and specialist programmes for Wyre Forest and Solihull councils.  And of course we kept the Urban Design Summer School going.  Numbers were low in these difficult times but the summer school continues to get fantastic feedback from all who attend it.

7.     We continued to explore and promote the role of artists in the built environment, through managing Living Spaces Learning Places 2 for Birmingham Local Education Partnership, though Design Review and through our lecture series.  This has brought a new purpose to our cultural work.

8.     We strengthened our partnerships, particularly with the new Design Council Cabe, the Homes and Communities Agency, Universities, the professional bodies, social landlords and civic societies.

9.     We networked. We participated in the network of affiliated design review services with Design Council Cabe, the Architecture Centre Network, the RTPI's West Midlands Urban Design Forum, and we set up a new Neighbourhood Planning Network in the region.

10.  We strengthened our international links, visiting Germany, Sweden and Denmark, bringing in speakers from Canada, the United States, Belgium and Denmark, linking through online lectures with Australia, New York and Chicago, and welcoming volunteers from Spain and Germany.

11.  We moved into the ground floor of 7 Newhall Square, welcomed new sub-tenants Khoury Architects and completed our new events space.  The space is now being used for MADE events and by a variety of built environment and regeneration organisations.  And we finally got our phones to work!